Conflict Management Training.
1 Day Course
Duration
Conflict Management is a way of resolving instances of disagreement or discord early by means of skilled communication and negotiation. People need to be trained to find an early resolution to the issues and understand how to defuse any situation before it gets out of hand.
Do you and those around you handle conflict well?
Some people mishandle conflict by using methods of communication that are too strong, others are not strong enough and some people may simply run away and hide from situations where there is conflict. Do you recognise yourself or your colleagues in this scenario?
The way forward is to become a ‘Rational Conflict Manager’.
Learn how to manage conflict situations rationally, logically, confidently, proportionally and quickly.
Course Details:
This 1-day course is designed to meet your individual company needs and concerns to ensure your targets and performance are met.
One Day Course: $1500 + VAT per day for up to 10 delegates
We support the development and learning of:
- Giving and receiving feedback
- Managing workplace conflict
- Dealing with customer conflict
- Managing difficult conversations
- Conflict resolution
